Determine your ignition type
Most pilot lights require a match or lighter, but some come equipped with an electronic starter.
Turn knob to Pilot position
To find the pilot setting, start by turning your knob counter clockwise as far as you can, it should wind up in the 9:00 position. From there rotate clockwise to the 12:00 position. Try to push the knob in, if it lets you push it in a half an inch or so then you are in the correct position.
Light the Pilot light
Once you have the button pressed in, use a match, lighter, or electronic starter, to ignite the pilot light. After lighting the pilot, continue to hold the control knob pushed in for 30 seconds.
*Pilot lights utilize a safety feature called a thermo coupler. This device needs to be heated up for around thirty seconds, so it can expand and allow gas to flow through safely.
Turn Knob to on position
Once the pilot stays lit by itself, turn the gas flow knob clockwise to the “on” position. For regular gas-logs, this starts the logs burning.
*In remote control logs, turning the knob to “on” does not actually activate the logs, it only allows the user to turn the logs on using the remote control.
117 W Fourth Street - Cincinnati, Ohio 45202
Appointments are recommended but walk-ins are welcome Monday through Friday 9am-4pm and Saturday 10am-2pm.